Here's a list of our most frequently asked questions! If you can't find the answer to your question, please contact us on sugarshackswindon@gmail.com

How much does postage cost?
Postage is a flat fee of £5, and all orders are dispatched with Royal Mail 24 on a Friday to ensure maximum freshness.

The product I want is out of stock! When will it be back?
Our mixed box is restocked every Tuesday at 8pm. For any other product enquires, please contact us on sugarshackswindon@gmail.com

Do your products contain nuts?
Some of our products do contain nuts, and due to the nature of our kitchen, we cannot guarantee that any of our products are free from any particular allergens. You can read our ingredients and allergens statement here.

When will my order arrive?
All orders are freshly baked and dispatched on a Friday. Any orders placed after 12pm on Friday will be dispatched the following week. Since we use Royal Mail 24, your order will usually arrive the day after dispatch.

Do you do bespoke orders?
Yes! Please contact us on sugarshackswindon@gmail.com with your requirements.